Front Desk/Cashier Officer at a Confectionery Company - Enroyale Global Services Limited

Enroyale Global Services Limited - Our client, a Confectionery company, is recruiting suitably qualified candidates for the position below:

Job Title: Front Desk/Cashier Officer

Location: Abuja

Job Description
  • The candidate is responsible for receiving and attending to customers in a professional and friendly manner; welcome them to the bakery and attend to their inquiries.
Duties and Responsibilities
  • Ensure outstanding customer care at all times.
  • Provide customers with information on freshly baked products and their ingredients
  • Maintains a friendly, cheerful and courteous demeanour at all times.
  • Resolve customer issues, complaints, and problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
  • Ensure that clients make payment for services before they exit the restaurant
  • Keep clear records of payments received and make detailed notes of balance payments
  • Check companies emails and respond to them accordingly; draw the attention of management to certain mails when necessary
  • Communicate with your supervisor, informing them of clients’ bookings, needs and complaints.
  • Take up other duties as assigned.
Qualifications and Skills
  • Applicant must have a minimum of HND or equivalent with a minimum of two (2) years’ relevant experience in a customer facing role.
  • Proficient in English (oral and written)
  • Excellent phone etiquette
  • Excellent communication skills
  • Multitasking ability
  • Possess retentive memory to remember bookings
  • Ability to pay attention to details
  • Ability to maintain orderliness.
  • Strong communication and people skills
  • Customer service orientation
Salary 
30,000

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should send their applications and CV's to: careers@enroyale.com

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